Privacy policy

This policy covers the waitlist and escapayd.com. It describes what data we collect, why, how long we keep it and what you can ask of us.

Last updated: 14 August 2026 · Version: 2026-01
Data controller: Escapayd AB, reg. no. 559477-1494
Data protection contact: support@escapayd.com
This is an English translation provided for convenience. In the event of any discrepancy, the Swedish version takes precedence.
The Escapayd Travel Account has not launched yet. Joining the waitlist is a registration of interest - not an application, no credit check and no register screening. This policy therefore covers only the website and the waitlist. When the service launches it will be replaced by a full policy that also covers credit provision and card issuance, and you'll be told in advance.

1. Who is responsible for the data

Escapayd AB (reg. no. 559477-1494) is the data controller for all data processed via escapayd.com and the waitlist. Bankaktiebolaget Nordiska (publ) processes no personal data at this stage - they enter the picture only when a real credit application is made after launch.

2. What data we process

When you join the waitlist

We never ask for personal identity numbers, card details or financial information on the waitlist.

When you visit the website

IP address, approximate location, browser and device type, and which pages were visited. See section 7 on cookies.

3. Why we process it

PurposeLegal basis
Contact you when the service opens and help you get startedLegitimate interest, and steps prior to a contract
Contact your travel agency if they aren't connected yetLegitimate interest - only if you named the agency yourself
Understand demand and prioritise the order in which we openLegitimate interest
Operate and secure the website, including spam protectionLegitimate interest
Measure how the website is usedConsent, via the cookie banner

We don't use the data to send general marketing. What you'll get from us is news about the launch and whatever you asked for yourself.

4. Who we share data with

We never sell personal data. It is shared only with suppliers who help us run the service, and only as far as needed:

RecipientWhy
Hosting and infrastructure providerRunning escapayd.com and receiving the form
Email providerSending you updates
Your business travel agencyOnly if you named them and we need to contact them on your behalf
AuthoritiesWhere we are required by law to disclose data

Suppliers that process personal data on our behalf do so under a data processing agreement and may not use the data for their own purposes. We aim to keep all processing within the EU/EEA. Where a supplier needs to process data outside the EEA, this happens on the basis of the European Commission's standard contractual clauses.

5. How long we keep it

DataRetention period
Waitlist registrationUntil the service has launched and you've been notified, then a maximum of 12 months
Registrations you've declined or asked us to deleteDeleted immediately
Log and security data from the websiteNormally 12 months

If you become a customer later, processing moves over to the full policy that applies to the service, with the retention periods that follow from accounting and anti-money-laundering rules.

6. Your rights

You have the right to:

Email support@escapayd.com and we'll normally respond within a month. Leaving the waitlist requires no explanation - one email is enough.

If you're unhappy with how we handle your personal data, you always have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY). We would appreciate hearing from you first, so we have a chance to put it right.

7. Cookies

A cookie is a small text file stored in your browser. We use them sparingly.

TypeWhat it does
NecessaryMakes the website and the form work. Cannot be switched off and does not require consent.
AnalyticsShows in aggregate how the website is used so we can improve it. Only set if you consent.

We use no cookies for advertising or cross-site tracking. You can change your choice or delete cookies in your browser at any time.

8. Changes and contact

We update this policy when the service or the rules change. The latest version is always here, dated at the top. For material changes we'll notify everyone on the waitlist by email.

Escapayd AB · Reg. no. 559477-1494
Contact: support@escapayd.com